Especially our clients who've had a prior experience with other software companies.

Great service takes more than product and industry knowledge. It takes great people skills. So continuing staff education is a way of life here. And to be sure you get the right answers, right away, our staff is equipped with the very latest tools, including a comprehensive knowledge base.

Training

Our super support record begins with making sure you're effectively trained. We offer training options to address any need. From regular one-on-one facility-based training, to LTC University sessions at our corporate offices, to e-Training online. Even courses in System Management.

A comprehensive training and services package is included with your system at no additional charge. We know that a smooth implementation and transition is vital to your facility’s performance. That’s why we do our homework before we arrive. We then provide thorough, well-planned and well-executed training to be sure your staff understands how your new system works – inside and out.

Extended Services

Our clinical and financial software solutions provide a comprehensive package of all the tools you need for your facility to succeed. For customers looking for even more from their system, we offer a variety of Extended Services. With over 30 years of experience in the long-term care industry, we have amassed a vast knowledge base of best practices and lessons learned. Now, you can tap into this knowledge base with a variety of service packages tailored to your needs.

Whether you're a single facility or a multi-facility chain, our Extended Services can help you streamline your processes and procedures, extract more information out of your system and ultimately improve your cash flow.

Our Extended Services go the extra mile and provide extra value. They are additional tools that can help take your facility to the next level.